Service Terms

1688BuyPro is a service brand operated by JETON EXPRESS SERVICE LIMITED, trading as Jeton Express. The contracting entity for your actual order is identified in the written confirmation. Share the products or work you need, quantities and the relevant location or destination so the team can review the arrangement. The website provides information and prepares inquiry text.

Review the item specifications and written purchasing proposal. Goods payments and the purchasing agency fee are shown separately. The purchasing fee is 6%, with a minimum of USD60 per commission. Confirm the approved purchasing scope before payment and purchase. See the fee explanation.

Confirm the shipment batch with the team. After the goods in that batch arrive and their final packing and measurements are complete, review applicable extra warehouse operations and international freight as separate items. Dispatch follows written confirmation and payment.

Basic verification, normal supplier coordination, ordinary packaging and one free standard storage unit per customer with no time limit are included without duplicate charging. Additional standard storage units are USD20 per unit per month under the monthly storage rules. Professional inspection, FBA preparation, labeling, wooden crates, pallets and other additional work need an approved price or a custom quote before work begins.

Tell the team when you approve purchasing, substitutions, checks, packing changes or dispatch. Sending a request asks the team to review it. The next operation follows the scope and approval you agree with the team.

The first-stage purchasing fee includes the agreed basic quantity, visible-condition and identifiable SKU, color or model checks, plus normal supplier after-sales coordination. Clear discrepancies are reported and non-essential dispatch of affected goods is paused. Supplier quality concerns follow the actual return, repair, replacement or refund conditions. Our own purchasing, basic-check or warehouse errors are reviewed according to actual fault, the contract and law. A supplier refusing a return does not automatically remove our separate responsibilities.

Confirm the route, packed measurements, shipment documentation, importer responsibilities and destination charges before dispatch. DDP, DAP and any import charges must follow the formal shipment proposal. Read the Shipping Protection centre and discuss the applicable written conditions before approving transport. Voluntary insurance enquiries follow the insurance explanation. Review the warehouse and storage policy for space and handling arrangements.

Contact hi@1688buypro.com to discuss a correction, cancellation request or concern. Changes and any additional fees require prior written agreement. Corrections of our own errors do not attract an extra service charge. Read the cancellation, change and refund policy and retain the proposal and approval records. A concern can be escalated through the complaint and independent review process.